I was having problems this morning with my online banking. Without going into too much personal-security-risking detail, my session was being timed out repeatedly. I’d had to log on four different times in three minutes, and it’s not the first time that’s happened.
After exchanging a few e-mails with customer service, they sent back this:
If you have Microsoft Internet Explorer 6.0x/7.0x:
1. Sign off of your Online Banking session
2. Close all applications
3. Click on the Start button
4. Click on Settingsetc. etc.
If you are using a browser other than Microsoft Internet Explorer…
If I have Microsoft Internet Explorer 6.0x/7.0x??
By the way, I had already told them the browser (which is other than Internet Explorer) and version (much higher than 7.0x) that I was using